Burst Pipe
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Burst Pipe Plumbing Emergency

How to Handle a Burst Pipe? 

The sudden rupture of a pipe can quickly escalate into full-blown disaster, filling your home with an overflow of water. You need to act quickly to shut off the water and the asses the damage, call a plumber and call your insurance company.

Burst Pipe

Why Do Pipes Burst?

In Australia, several factors contribute to the bursting of pipes. Understanding these causes is crucial for preventive maintenance and timely intervention. Here’s a breakdown of the primary reasons:

Pipe Blockages: One of the leading causes of pipe bursts in Australia is blockages within the pipes. These blockages can be due to foreign objects like toys or household items accidentally entering the drainage system. Additionally, the accumulation of common substances such as soap, grease, and hair can create significant blockages, hampering water flow and increasing pressure within the pipes​.

High Water Pressure: Another common cause of pipe bursts is excessive water pressure. This can occur even in warm temperatures and is often the result of issues originating from the maintenance company, such as problems with pressure valves or improper installation of water pipes. Water pressure that exceeds safe limits (over 500 kpa) can stress the plumbing system, leading to leaks and pipe bursts​​​

Flexi Hoses: The pipes that we that typically burst are flexi hoses.
These hoses are used in many connections in your home and they have a limited lifespan.
They can burst will little warning.
We suggest having a audit of your flexi hoses every year to check that they have no visible signs of damage or weakness.


Rust in Metal Pipes: Rusting is a critical issue, particularly in metal pipes. Rust gradually weakens the pipes, leading to damage and eventual bursting. This process can be exacerbated by fluctuating water pressure. Signs of rusting in the plumbing system include discolored water (yellow or rusty brown) and a tangy smell, indicating advanced corrosion that could culminate in pipe bursts​​.

Immediate Actions to Take

When a pipe bursts in Australia, there are specific steps you should take to mitigate the damage and resolve the issue efficiently:

Turn Off Your Water Supply: The immediate action to take is turning off your water supply.
You need to identify and turn off the main water shut-off valve in your home.
Typically situated near the water meter, this valve serves a vital role in halting the flow of water and preventing additional damage.
This crucial step prevents further water flow from the broken pipe, thereby reducing additional water damage.
It always advisable to familiarise yourself with the shut off valve’s location.
In most residential homes, the water meter and shut off valve will be in the front yard near the properties boundary line

Electrical Safety: If the vicinity of a burst pipe or any water flow is close to electrical appliances or outlets, turning off the electricity in the affected area is imperative. This precautionary measure not only ensures your safety but also safeguards the professionals who will be working on the repairs.
Go to your switchboard and turn off the main power switch.

Call a Plumber: After shutting off the water and making sure there is no chance of electrocution , the next step is to contact a plumber. The plumber will be able to advise you on what further action to take until they can get there.​​

They may suggest you do the following:
Open taps to relieving any pressure in the pipes. Draining the water from the system can prove instrumental in preventing further damage while awaiting the plumber’s arrival.

Contain the water with towels, buckets, or any available containers to contain the water and prevent its spread. This can help minimise damage to flooring, furniture, and other belongings.
If the burst has occurred in a ceiling, Placing buckets to collect dripping water can help.

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Document the Damage for Insurance Claims: It’s advisable to take photos and videos of the damage caused by the burst pipe. Most Australian insurance providers cover damages associated with burst pipes, so having a detailed documentation of all damages is essential for your insurance claim​

Move Furniture and Valuables Away: While waiting for the plumber, it’s a good idea to move furniture and any valuable items away from the affected area to prevent further damage​

Contact Your Insurance Agency: After ensuring immediate safety and mitigating further damage, contact your insurance agency to file a claim for the damages. The documentation you prepared earlier will be helpful in this process​​​

While awaiting the arrival of a plumber, responding promptly to minimise the damage caused by a burst pipe is crucial. Swift responses and well-thought-out measures can significantly diminish the extent of the disaster, ensuring a more controlled situation.

Secure Your Home, Act Fast, Save More 

POC Plumbing at Your Service!

  • Swift Solutions, Reliable Results: When a burst pipe disrupts your peace, POC Plumbing is your local emergency plumbers. We specialise in swift, efficient repairs that stand the test of time.
  • Emergency Expertise 24/7: Plumbing emergencies don’t wait for a convenient time. Reach out to POC Plumbing anytime, day or night, for expert assistance. Our emergency response team is ready to tackle your plumbing woes.
  • Your Trusted Plumbing Partners: We are more than service providers; we’re your trusted partners in maintaining a leak-free home. Contact us now for professional, hassle-free plumbing services.

Contact us today for our emergency plumbing and burst pipe experience.
Call us on 0468873519

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